The hospital respects the patient's right to receive information in a manner the patient unde...

(1)

The hospital respects the patient’s right to and need for effective communication.

(2)

The hospital provides interpreting and translation services, as necessary. Note: For hospitals that elect Joint Commission's Primary Care Medical Home option: Language interpreting options may include trained bilingual staff, contract interpreting services, or employed language interpreters. These options may be provided in person or via telephone or video. The documents translated, and the languages into which they are translated, are dependent on the primary care medical home's patient population.

(3)

The hospital communicates with the patient who has vision, speech, hearing, or cognitive impairments in a manner that meets the patient's needs.