TJC
The hospital provides patient education and training based on each patient’s needs and abilit...
TJC PC.12.02.01
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6 segments
TJC PC.12.02.01
TJC PC.12.02.01
The hospital provides patient education and training based on each patient’s needs and abilities.
(1)
The hospital performs a learning needs assessment for each patient, which includes the following: - Cultural and religious beliefs - Emotional barriers - Desire and motivation to learn - Physical or cognitive limitations - Barriers to communication
(2)
The hospital coordinates the patient education and training provided by all disciplines involved in the patient’s care, treatment, and services.
(3)
Based on the patient’s condition and assessed needs, the education and training provided to the patient by the hospital include any of the following: - An explanation of the plan for care, treatment, and services - Basic health practices and safety - Information on the safe and effective use of medications - Nutrition interventions (for example, supplements) and modified diets - Discussion of pain, the risk for pain, the importance of effective pain management, the pain assessment process, and methods for pain management - Information on oral health - Information on the safe and effective use of medical equipment or supplies provided by the hospital - Habilitation or rehabilitation techniques to help the patient reach maximum independence - Fall reduction strategies
(4)
The hospital evaluates the patient’s understanding of the education and training it provided.
(5)
The hospital provides the patient education on how to communicate concerns about patient safety issues that occur before, during, and after care is received.
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